Sales & Order Operations Specialist

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Date: Jul 13, 2024

Location: Tokyo, JP, 160-0023

Company: Ansys

 Requisition #: 14579 


Our Mission: Powering Innovation That Drives Human Advancement  


When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to advanced semiconductors, from satellite systems to life-saving medical devices, the next great leaps in human advancement will be powered by Ansys. 


Innovate With Ansys, Power Your Career.  


Summary / Role Purpose  

Sales & Order Operations Specialist II is an integral member of the team responsible for partnering with account managers to support sales cycle and business objectives. Also acts as primary point of contact for internal and external customers and support continuous improvement for Sales Operations team.  


Key Duties and Responsibilities 

  • Sales Cycle and Related Workflow Responsibilities 

  • Work together with sales in understanding customer needs and support in proposal development that can solve their mid-term business objective 

  • Support sales team with complex quote and contract creation 

  • Partner with sales team in following up opportunities status and take pro-active attitude to support deal closure 

  • Fully understand Japan local particularities and specificities and propose ideas to streamline local order process whilst aligning with global standards 

  • Assist in develop and refine local policies and order process requirements 

  • Ensure sales team alignment to sales processes, policies and procedures 

  • Support customer and sales with complex inquiries, usually not easily found in internal documents and needs internal coordination to be solved. 

  • Coordinate communication among various internal stakeholders and ensure alignment on schedule, order submission, contract validation and quote creation requirements. 

  • Be fully accountable for revenue reconciliation validation process. 

  • Represent Sales Operations team in sales meetings, providing valuable inputs and responding to queries. 

  • Support other sales efforts as assigned. 

  • Other core expectations as defined and requested by direct supervisor/manager and local sales leadership 

  • Project Management 

  • Identify opportunities for improvement in process and automation and propose solutions for more efficiency 

  • Plan and execute mid-term projects, involving several stakeholders  

  • Work with global team on implementing new processes and systems, through giving feedback on local exceptions and supporting on testing 



Minimum Education/Certification Requirements and Experience 

  • Bachelor’s degree in business or accounting or related field 

  • Minimum of 5 years of experience in a sales operations, sales support, sales planning, sales strategy in a corporate setting.  

  • Native Japanese language proficiency  

  • Advanced English language proficiency (able to read, write and speak in business environment) 

  • Advanced knowledge in excel (able to use complex formulas, Pivot table, Macros/VBA) 

  • Advanced knowledge in PowerPoint  

  • Experienced in working with CRM such as SFDC 

  • Comfortable in dealing with large data and creating reports  



Preferred Qualifications and Skills 

  • Able to work Extended hours required at end of quarter 

  • Strong teamwork and ability to work with different departments  

  • Ability to change status quo and copes effectively with fast-changing environment 

  • Highly motivated and results driven 

  • Excellent verbal and written communication and interpersonal skills 

  • Organized and detail oriented 

  • Ability to multitask and prioritize in a fast paced, deadline-driven environment 

  • Problem solving skills and ability to handle complex issues with minimal supervision 

  • Brings values – Respectful, courageous and generous 

  • Growth mindset 


At Ansys, we know that changing the world takes vision, skill, and each other. We fuel new ideas, build relationships, and help each other realize our greatest potential. We are ONE Ansys. We operate on three key components: the commitments to our stakeholders, the behaviors of how we work together, and the actions of how we deliver results. Together as ONE Ansys, we are powering innovation that drives human advancement. 


Our Commitments: 

  • Amaze with innovative products and solutions
  • Make our customers incredibly successful
  • Act with integrity
  • Ensure employees thrive and shareholders prosper


Our Values: 

  • Adaptability: Be open, welcome what's next
  • Courage: Be courageous, move forward passionately
  • Generosity: Be generous, share, listen, serve
  • Authenticity: Be you, make us stronger


Our Actions: 

  • We commit to audacious goals
  • We work seamlessly as a team
  • We demonstrate mastery
  • We deliver outstanding results


We believe diverse thinking leads to better outcomes. We are committed to creating and nurturing a workplace that fuels this by welcoming people, no matter their background, identity, or experience, to a workplace where they are valued and where diversity, inclusion, equity, and belonging thrive. 


At Ansys, you will find yourself among the sharpest minds and most visionary leaders across the globe. Collectively we strive to change the world with innovative technology and transformational solutions. With a prestigious reputation in working with well-known, world-class companies, standards at Ansys are high — met by those willing to rise to the occasion and meet those challenges head on. Our team is passionate about pushing the limits of world-class simulation technology, empowering our customers to turn their design concepts into successful, innovative products faster and at a lower cost. 


At Ansys, it’s about the learning, the discovery, and the collaboration. It’s about the “what’s next” as much as the “mission accomplished.” And it’s about the melding of disciplined intellect with strategic direction and results that have, can, and do impact real people in real ways. All this is forged within a working environment built on respect, autonomy, and ethics. 

Ansys is an S&P 500 company and a member of the NASDAQ-100. We are proud to have been recognized for the following more recent awards, although our list goes on: Newsweek’s Most Loved Workplace globally and in the U.S., Gold Stevie Award Winner, America’s Most Responsible Companies, Fast Company World Changing Ideas, Great Place to Work Certified (Belgium, China, Greece, France, India, Japan, Korea, Spain, Sweden, Taiwan, and U.K.). 

For more information, please visit us at 

Ansys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics. 
Ansys does not accept unsolicited referrals for vacancies, and any unsolicited referral will become the property of Ansys. Upon hire, no fee will be owed to the agency, person, or entity. 

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