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Business Operations Specialist

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Date: Oct 14, 2021

Location: Tokyo, JP, 160-0023

Company: Ansys

SUMMARY

 

The Business Operations Specialist I works with the Sales, Legal, Accounting, and other departments to process customer orders and generate license keys. This role is responsible for verifying and reviewing the accuracy of orders, also completing and maintaining associated records and preparing related reports. Little direction required; the Business Operations Specialist I is able to handle some complex tasks and accomplish straightforward work without assistance.

 

RESPONSIBILITIES

 

  • Processes software license orders and stock orders via multiple CRM systems and verifies license agreements in accordance with ANSYS, Inc. policies and procedures
  • Generates timely, accurate license keys and delivers them to sales channels and customers
  • Assists customers attempting to enroll for the ANSYS, Inc. Customer Portal
  • Utilizes CRM checks to strive for succinct data integrity
  • Acts as liaison to ANSYS, Inc. sales channel by providing quality customer service and support and resolving customer issues
  • Provides assistance to sales personnel for proper order submission and documentation
  • Interfaces with legal, accounting, and sales departments to facilitate procedural and policy adherence
  • Participates in department projects such as developing rollout plans for product delivery