Manager Sales & Order Operations

 Requisition #: 14810 

Our Mission: Powering Innovation That Drives Human Advancement  

When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to advanced semiconductors, from satellite systems to life-saving medical devices, the next great leaps in human advancement will be powered by Ansys. 

Innovate With Ansys, Power Your Career.  

Summary / Role Purpose

The Sales & Order Operations Manager’s primary responsibility is to manage a Regional/Territory Sales & Order Operations Specialist Team and ensuring professional and efficient sales support for the Direct Sales Organization. This position handles policy and process-related issues related to sales support operations; and coordinating sales operations activities with other internal functions.  The Manager is also responsible for hiring, terminations, performance appraisals and pay-reviews for a specific team.

Key Duties and Responsibilities

• Manages personnel activities of staff (i.e., hires, terminates, trains, appraises, rewards, motivates, disciplines).
  • Directly supervise & coach Supervisors and other staff as applicable
  • Conduct performance reviews and helps identify annual goals for the team
• Functional Leadership of Assigned Sales & Order Operations Staff ○Manages the activities and operations associated with the assigned team
  • Collaborates with Regional Sales Leadership and Direct Manager by raising areas that could improve overall productivity
  • Disseminate best practices to a global audience.  
  • Identifies inefficiencies and proposes recommendations for streamlining processes; includes provide suggestions/solutions to current documentation 
  • Interpret, apply and explain sales policies and procedures to staff
  • Troubleshoot administrative related issues involving key players, communicating evolving procedures
  • Ensures that sales support operations team has the most current knowledge of company's products, pricing policies and services to more effectively perform activities
• Participate in Business Integration teams to provide critical information on current processes and help to develop best practices for a smooth transition 
• CRM Product Management ○May represent the Sales & Order Operations function by providing input to the CRM Project Core Team
• Facilitate Communication, Best Practices and Process improvement for the Sales & Order Operations function
  • Facilitates good communication within the team and with other functional groups
  • Ensures advocacy for the Sales & Order Operations Team by representing the staff within the larger organization
  • Maintain awareness of new initiatives that may impact the Global Sales administrative staff
  • Represent the Sales & Order Operations Function in cross functional initiatives

Minimum Education/Certification Requirements and Experience

• Bachelor's degree preferably in management business administration, accounting or another field.
• A minimum of 10-12 years of experience in a sales, customer service environment, or similar position with 7 or more years of leadership responsibility.
• Strong management and supervisory experience a must
• Advanced knowledge of administrative practices and procedures
• Advanced knowledge of Word, PowerPoint and Excel
• Experience with relational database management and budgetary software tools
• Excellent leadership skills to motivate staff to reach company objectives under strict deadlines.
• Work well with other managers to share departmental information and streamline project needs, as well as have superior organization skills and pay close attention to detail.
• Gathers and analyzes information skillfully 
• Able to handle sensitive, complex, confidential information
• Strong communication skills both written and verbal with the ability to convey complex information to a broad audience
• Possess the ability to organize information in a concise and structured manner

Preferred Qualifications and Skills

• Fluent in English and the local language of the region.
• Advanced knowledge of Microsoft Office products and CRM systems, including Salesforce CPQ.
• Open for travel (if needed).

At Ansys, we know that changing the world takes vision, skill, and each other. We fuel new ideas, build relationships, and help each other realize our greatest potential. We are ONE Ansys. We operate on three key components: the commitments to our stakeholders, the behaviors of how we work together, and the actions of how we deliver results. Together as ONE Ansys, we are powering innovation that drives human advancement. 

Our Commitments: 

• Amaze with innovative products and solutions
• Make our customers incredibly successful
• Act with integrity
• Ensure employees thrive and shareholders prosper

Our Values: 

• Adaptability: Be open, welcome what's next
• Courage: Be courageous, move forward passionately
• Generosity: Be generous, share, listen, serve
• Authenticity: Be you, make us stronger

Our Actions: 

• We commit to audacious goals
• We work seamlessly as a team
• We demonstrate mastery
• We deliver outstanding results

INCLUSION IS AT OUR CORE 
We believe diverse thinking leads to better outcomes. We are committed to creating and nurturing a workplace that fuels this by welcoming people, no matter their background, identity, or experience, to a workplace where they are valued and where diversity, inclusion, equity, and belonging thrive. 

 
WELCOME WHAT’S NEXT IN YOUR CAREER AT ANSYS 

At Ansys, you will find yourself among the sharpest minds and most visionary leaders across the globe. Collectively we strive to change the world with innovative technology and transformational solutions. With a prestigious reputation in working with well-known, world-class companies, standards at Ansys are high — met by those willing to rise to the occasion and meet those challenges head on. Our team is passionate about pushing the limits of world-class simulation technology, empowering our customers to turn their design concepts into successful, innovative products faster and at a lower cost. 

At Ansys, it’s about the learning, the discovery, and the collaboration. It’s about the “what’s next” as much as the “mission accomplished.” And it’s about the melding of disciplined intellect with strategic direction and results that have, can, and do impact real people in real ways. All this is forged within a working environment built on respect, autonomy, and ethics. 
  

CREATING A PLACE WE’RE PROUD TO BE  
Ansys is an S&P 500 company and a member of the NASDAQ-100. We are proud to have been recognized for the following more recent awards, although our list goes on: Newsweek’s Most Loved Workplace globally and in the U.S., Gold Stevie Award Winner, America’s Most Responsible Companies, Fast Company World Changing Ideas, Great Place to Work Certified (Belgium, China, Greece, France, India, Japan, Korea, Spain, Sweden, Taiwan, and U.K.). 

  
For more information, please visit us at www.ansys.com 
  

Ansys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics. 
  
Ansys does not accept unsolicited referrals for vacancies, and any unsolicited referral will become the property of Ansys. Upon hire, no fee will be owed to the agency, person, or entity.