Technical Support Engineer LS-DYNA

 Requisition #: 16931 

Our Mission: Powering Innovation That Drives Human Advancement  

When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to advanced semiconductors, from satellite systems to life-saving medical devices, the next great leaps in human advancement will be powered by Ansys. 

Innovate With Ansys, Power Your Career.  

Summary

Join the Ansys Customer Excellence team to support our customers with their LS-DYNA simulations and help grow Ansys’ business. You will use engineering knowledge to provide technical post-sales support, find solutions to a wide variety of technical challenges and channel customer feedback to improve Ansys products. You will be a part of our team of enthusiastic and passionate engineers striving to deliver the highest quality solutions to our customers, advancing your knowledge, experience, and your impact on the success of our customers. At Ansys, our people are our greatest assets, and we will support you with the resources you need so that you can make an impact from day one. Ansys offers a good work/life balance with flexible hours and many opportunities to learn and grow.

Key Duties

• Help customers with LS-DYNA and Ansys simulations. 

• Provide high-quality and timely customer service to ensure customer satisfaction.
• Become a guru in one or more simulation areas. 

• Improve Ansys software by submitting defects and enhancement requests. 
• Write knowledge articles and post on the Ansys forum.
• Learn new LS-DYNA and Ansys features to support new releases.
• Help marketing and sales with demos and training material as needed. 

Minimum Requirements

• Bachelor of engineering.
• Strong fundamentals in structural mechanics.
• Logical problem-solving and strong interpersonal/communication skills. 
• Ability to work independently with minimal supervision as well as with others in a team.
• Fluent in writing and speaking English.

• Strong organizational and time management skills; possess a sense of urgency.
• Projects a professional image and demonstrates business acumen; driven to succeed.
• Enjoy helping others.

Preferred Qualifications

• Experience with using commercial or in-house FEA software for real world, industry level applications is desirable.

• Aptitude for customer service.
• Knowledge of LS-DYNA or other commercial explicit software is a plus.
• Experience with Python.
• Available for occasional travel (5%).

At Ansys, we know that changing the world takes vision, skill, and each other. We fuel new ideas, build relationships, and help each other realize our greatest potential. We are ONE Ansys. We operate on three key components: our commitments to stakeholders, our values that guide how we work together, and our actions to deliver results. As ONE Ansys, we are powering innovation that drives human advancement

Our Commitments:

• Amaze with innovative products and solutions
• Make our customers incredibly successful
• Act with integrity
• Ensure employees thrive and shareholders prosper

Our Values:

• Adaptability: Be open, welcome what’s next
• Courage: Be courageous, move forward passionately
• Generosity: Be generous, share, listen, serve
• Authenticity: Be you, make us stronger

Our Actions:

• We commit to audacious goals
• We work seamlessly as a team
• We demonstrate mastery
• We deliver outstanding results

VALUES IN ACTION

Ansys is committed to powering the people who power human advancement. We believe in creating and nurturing a workplace that supports and welcomes people of all backgrounds; encouraging them to bring their talents and experience to a workplace where they are valued and can thrive.  

Our culture is grounded in our four core values of adaptability, courage, generosity, and authenticity. Through our behaviors and actions, these values foster higher team performance and greater innovation for our customers.  

We’re proud to offer programs, available to all employees, to further impact innovation and business outcomes, such as employee networks and learning communities that inform solutions for our globally minded customer base. 

WELCOME WHAT’S NEXT IN YOUR CAREER AT ANSYS

At Ansys, you will find yourself among the sharpest minds and most visionary leaders across the globe. Collectively, we strive to change the world with innovative technology and transformational solutions. With a prestigious reputation in working with well-known, world-class companies, standards at Ansys are high — met by those willing to rise to the occasion and meet those challenges head on. Our team is passionate about pushing the limits of world-class simulation technology, empowering our customers to turn their design concepts into successful, innovative products faster and at a lower cost. Ready to feel inspired? Check out some of our recent customer stories, here and here.

At Ansys, it’s about the learning, the discovery, and the collaboration. It’s about the “what’s next” as much as the “mission accomplished.” And it’s about the melding of disciplined intellect with strategic direction and results that have, can, and do impact real people in real ways. All this is forged within a working environment built on respect, autonomy, and ethics.
 

CREATING A PLACE WE’RE PROUD TO BE 
Ansys is an S&P 500 company and a member of the NASDAQ-100. We are proud to have been recognized for the following more recent awards, although our list goes on: Newsweek’s Most Loved Workplace globally and in the U.S., Gold Stevie Award Winner, America’s Most Responsible Companies, Fast Company World Changing Ideas, Great Place to Work Certified (China, Greece, France, India, Japan, Korea, Spain, Sweden, Taiwan, and U.K.).

 
For more information, please visit us at www.ansys.com
 

Ansys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics.
 
Ansys does not accept unsolicited referrals for vacancies, and any unsolicited referral will become the property of Ansys. Upon hire, no fee will be owed to the agency, person, or entity.