Technical Support Engineer - Fluids - Content Development

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Date: Jun 18, 2024

Location: Pune, MH, IN, 411057

Company: Ansys

 Requisition #: 14443 

 

Our Mission: Powering Innovation That Drives Human Advancement  

 

When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to advanced semiconductors, from satellite systems to life-saving medical devices, the next great leaps in human advancement will be powered by Ansys. 

 

Innovate With Ansys, Power Your Career.  

 

Summary / Role Purpose

Join the Ansys Customer Excellence team to develop the digital learning platform that supports professionals and students in their quest to expand their skillsets and simulation expertise.  Using your engineering knowledge, you will be part of a passionate, dynamic team that develops engaging course content, designs practical certification exams, and supports our customers through our learning forum.  This is an exciting opportunity to advance your technical knowledge & soft skills further while broadening the appeal of numerical simulation and Ansys products to a global market.

 

Key Duties and Responsibilities

  • Assist in coordinating and executing all technical activities throughout the content development lifecycle for Ansys Innovation Courses, such as technical discovery, product design, execution, and implementation
  • Under the guidance of team members, interact with customers via the public forum to enhance our customers' experience with Ansys products and learning offerings
  • Develop certification exams, determining appropriate questions and simulation exercises that will effectively evaluate candidates’ technical competency
  • Expand the Ansys learning forum's library of FAQs, tips and tricks, video knowledge articles and other relevant learning content
  • Develop product expertise with one or more Ansys products
  • Collaborate with the other teams as needed; test new releases of Ansys products on industrial problems when applicable
  • Support Ansys field and digital marketing for Ansys Innovation Courses team as needed
  • Contribute to strategic projects as needed by team, including but not limited to infrastructure development & maintenance, business operations, service fulfillment

 

Minimum Education/Certification Requirements and Experience

  • Bachelor’s degree in Aerospace/Mechanical/Civil Engineering or related engineering field
  • Required minimum years of professional experience in an engineering software environment: BS+0
  • Knowledge of fundamentals of fluid mechanics and its computational fluid dynamics (CFD) aspects
  • Demonstrated use of relevant Ansys software or knowledge of other commercial CAE, CAD, EDA, PLM software packages
  • Logical problem-solving, strong interpersonal and communication skills, fluent in writing and speaking English
  • Strong organizational and time management skills, possesses a sense of urgency

 

Preferred Qualifications and Skills

  • Knowledge of the use of Ansys CFD products or other commercial or in-house CFD codes is a plus
  • Ability to work independently with minimal supervision, as well as with others in a diverse team environment
  • Customer service aptitude
  • Ability to travel domestically up to 10% of time

 

At Ansys, we know that changing the world takes vision, skill, and each other. We fuel new ideas, build relationships, and help each other realize our greatest potential. We are ONE Ansys. We operate on three key components: the commitments to our stakeholders, the behaviors of how we work together, and the actions of how we deliver results. Together as ONE Ansys, we are powering innovation that drives human advancement. 

  

Our Commitments: 

  • Amaze with innovative products and solutions
  • Make our customers incredibly successful
  • Act with integrity
  • Ensure employees thrive and shareholders prosper

 

Our Values: 

  • Adaptability: Be open, welcome what's next
  • Courage: Be courageous, move forward passionately
  • Generosity: Be generous, share, listen, serve
  • Authenticity: Be you, make us stronger

 

Our Actions: 

  • We commit to audacious goals
  • We work seamlessly as a team
  • We demonstrate mastery
  • We deliver outstanding results

 

INCLUSION IS AT OUR CORE 
We believe diverse thinking leads to better outcomes. We are committed to creating and nurturing a workplace that fuels this by welcoming people, no matter their background, identity, or experience, to a workplace where they are valued and where diversity, inclusion, equity, and belonging thrive. 

 
WELCOME WHAT’S NEXT IN YOUR CAREER AT ANSYS 

At Ansys, you will find yourself among the sharpest minds and most visionary leaders across the globe. Collectively we strive to change the world with innovative technology and transformational solutions. With a prestigious reputation in working with well-known, world-class companies, standards at Ansys are high — met by those willing to rise to the occasion and meet those challenges head on. Our team is passionate about pushing the limits of world-class simulation technology, empowering our customers to turn their design concepts into successful, innovative products faster and at a lower cost. 

  

At Ansys, it’s about the learning, the discovery, and the collaboration. It’s about the “what’s next” as much as the “mission accomplished.” And it’s about the melding of disciplined intellect with strategic direction and results that have, can, and do impact real people in real ways. All this is forged within a working environment built on respect, autonomy, and ethics. 
  

CREATING A PLACE WE’RE PROUD TO BE  
Ansys is an S&P 500 company and a member of the NASDAQ-100. We are proud to have been recognized for the following more recent awards, although our list goes on: Newsweek’s Most Loved Workplace globally and in the U.S., Gold Stevie Award Winner, America’s Most Responsible Companies, Fast Company World Changing Ideas, Great Place to Work Certified (Belgium, China, Greece, France, India, Japan, Korea, Spain, Sweden, Taiwan, and U.K.). 

  
For more information, please visit us at www.ansys.com 
  

Ansys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics. 
  
Ansys does not accept unsolicited referrals for vacancies, and any unsolicited referral will become the property of Ansys. Upon hire, no fee will be owed to the agency, person, or entity. 

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