Technical Support Engineer - Electric Machine, Power Electronics, Python

 Requisition #: 13975 

Our Mission: Powering Innovation That Drives Human Advancement  

When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to advanced semiconductors, from satellite systems to life-saving medical devices, the next great leaps in human advancement will be powered by Ansys. 

Innovate With Ansys, Power Your Career.  

Summary / Role Purpose 
Join the Ansys Customer Excellence (ACE) team to support our customers in a new and innovative way. The landscape of customer support and learning experience is fast changing, and you will be at the forefront of this change focusing on developing and deploying solutions for our customers. ACE team is in continuous pursuit of operating with utmost efficiency and identifies AI as one of the new paradigm shifts. You will use engineering knowledge to create knowledge material for a wide variety of technical challenges and applications and will be responsible for designing, constructing, and optimizing the performance of data. You will be a part of our positive, dynamic team of enthusiastic and passionate engineers striving to deliver the highest quality solutions to our customers, advancing your knowledge, experience, and impact on the success of our customers and Ansys.

Key Duties and Responsibilities
•    Apply engineering expertise and knowledge of simulation techniques of Ansys Electronics products to create knowledge material. 
•    Identify the knowledge gap based on the latest industry trends and requirements.
•    Work with multiple subject matter experts to address the gaps.
•    Create knowledge on the latest Ansys product releases.
•    Develop technical expertise in one or more simulation areas.
•    Design, construct, and maintain data. Data pipeline development
•    Maintain the performance and optimization of the data processing.
•    Data manipulation tasks
•    Stay up to date with the latest advancements in generative AI, machine learning, and deep learning techniques, and identify opportunities to integrate them into our customer support products and services.
•    Participate in other strategic and company initiatives, as needed.
•    Be agile and open to new responsibilities based on the business need.
•    Learn and gain expertise in new technical areas as and when required. 

Minimum Education/Certification Requirements and Experience
•    Master or Bachelor's degree in Electrical / Electronics Engineering 
•    Sound knowledge related to electromagnetic field theory, power electronics, and electric machines 
•    Demonstrated problem-solving skills and ability to implement numerical models to obtain practical engineering solutions to difficult problems.
•    Engaging personality, engineering curiosity, and willingness for continuous learning
•    Ability to work independently, as well as with others in a diverse team environment.
•    Logical problem-solving, strong interpersonal and communication skills, fluent in writing and speaking English
•    Strong organizational and time management skills, possesses a sense of urgency
•    Projects a professional image and demonstrates business acumen, driven to succeed

Preferred Qualifications and Skills
•    Experience in using commercial or in-house electromagnetics low frequency software for real-world industry-level applications.
•    1 year of experience in the use of relevant Ansys software or other commercial software (can be obtained or partially obtained in a university setting)
•    Knowledge of Python
•    Knowledge of SQL or other database
•    Basics of Machine Learning

At Ansys, we know that changing the world takes vision, skill, and each other. We fuel new ideas, build relationships, and help each other realize our greatest potential. We are ONE Ansys. We operate on three key components: the commitments to our stakeholders, the behaviors of how we work together, and the actions of how we deliver results. Together as ONE Ansys, we are powering innovation that drives human advancement. 

Our Commitments: 

• Amaze with innovative products and solutions
• Make our customers incredibly successful
• Act with integrity
• Ensure employees thrive and shareholders prosper

Our Values: 

• Adaptability: Be open, welcome what's next
• Courage: Be courageous, move forward passionately
• Generosity: Be generous, share, listen, serve
• Authenticity: Be you, make us stronger

Our Actions: 

• We commit to audacious goals
• We work seamlessly as a team
• We demonstrate mastery
• We deliver outstanding results

INCLUSION IS AT OUR CORE 
We believe diverse thinking leads to better outcomes. We are committed to creating and nurturing a workplace that fuels this by welcoming people, no matter their background, identity, or experience, to a workplace where they are valued and where diversity, inclusion, equity, and belonging thrive. 

 
WELCOME WHAT’S NEXT IN YOUR CAREER AT ANSYS 

At Ansys, you will find yourself among the sharpest minds and most visionary leaders across the globe. Collectively we strive to change the world with innovative technology and transformational solutions. With a prestigious reputation in working with well-known, world-class companies, standards at Ansys are high — met by those willing to rise to the occasion and meet those challenges head on. Our team is passionate about pushing the limits of world-class simulation technology, empowering our customers to turn their design concepts into successful, innovative products faster and at a lower cost. 

At Ansys, it’s about the learning, the discovery, and the collaboration. It’s about the “what’s next” as much as the “mission accomplished.” And it’s about the melding of disciplined intellect with strategic direction and results that have, can, and do impact real people in real ways. All this is forged within a working environment built on respect, autonomy, and ethics. 
  

CREATING A PLACE WE’RE PROUD TO BE  
Ansys is an S&P 500 company and a member of the NASDAQ-100. We are proud to have been recognized for the following more recent awards, although our list goes on: Newsweek’s Most Loved Workplace globally and in the U.S., Gold Stevie Award Winner, America’s Most Responsible Companies, Fast Company World Changing Ideas, Great Place to Work Certified (Belgium, China, Greece, France, India, Japan, Korea, Spain, Sweden, Taiwan, and U.K.). 

  
For more information, please visit us at www.ansys.com 
  

Ansys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics. 
  
Ansys does not accept unsolicited referrals for vacancies, and any unsolicited referral will become the property of Ansys. Upon hire, no fee will be owed to the agency, person, or entity.