Share this Job

Technical Support Engineer

Apply now »

Date: Sep 7, 2022

Location: Exton, PA, US, 19341

Company: Ansys

Ansys is the global leader in engineering simulation, helping the world's most innovative companies deliver radically better products to their customers. By offering the best and broadest portfolio of engineering simulation software, Ansys helps companies solve the most complex design challenges and engineer products limited only by imagination.

 

Summary / Role Purpose

Join the Ansys Customer Excellence team to partner with our customers to engineer what's ahead, solve their real-world engineering problems, deploy Ansys software in their design workflows, and grow Ansys’ business. As a competent user of Ansys products, you will use engineering knowledge to provide technical pre-sales support, perform professional services, and help translate customer requirements into exciting new product features. A Corporate Application Engineer (CAE) becomes an expert in applying AGI's software for addressing some of the most challenging aerospace and defense problems.

 

 

Based out of AGI Headquarters in Exton, PA, the CAE operates as part a dynamic team of engineers, software developers and business professionals who assist AGI customers in performing analyses, solving problems, and integrating and deploying custom software solutions.

 

Currently, AGI is searching for experienced candidates with a desire to make a meaningful contribution to the aerospace and defense community and who have the technical and interpersonal skills required to do so in our fast-paced work environment.

 

Key Duties and Responsibilities

  • Developing product expertise in the STK family of products
  • Providing technical assistance, best-practice education and problem-solving support for a wide range of technically challenging aerospace and defense applications
  • Working on-site with customers to implement software best practices and address real-world problems
  • Presenting/documenting analysis results
  • Programming user interfaces, automation scripts and integration code in support of customer applications
  • Collaborate closely with other Ansys Customer Excellence teams and customers to integrate their multi-fidelity analytical models and/or tools in system-level and platform-based solutions
  • Operate as part of a dynamic team of engineers, software developers and business professionals to assist customers in performing analyses, solving problems, and integrating and deploying custom solutions
  • Collaborate with the Ansys product development teams to translate customer requirements into exciting new product features; test new releases of Ansys products on industrial problems
  • Support Ansys field and digital marketing
  • Contribute to consulting services, conduct introductory training classes

 

Minimum Education/Certification Requirements and Experience

  • BS in an engineering or scientific discipline, preferably with knowledge of aerospace and aerospace sciences, MS preferred.
  • 3+ years’ prior work experience in the aerospace industry is desirable
  • Demonstrated ability in technical problem solving is mandatory
  • Strong oral and written communication skills are required
  • Demonstrated leadership skills
  • Working knowledge or experience with STK and ODTK is desirable
  • Scripting Experience in MATLAB, Python, or other scripting languages
  • Programming experience in C, C++, C#, or Java
  • Capable of self-management and responsibly executing multiple tasks in accordance with priorities and deadlines
  • Strong organizational and time management skills, possesses a sense of urgency
  • Projects a professional image and demonstrates business acumen, driven to succeed
  • TS/SCI Clearances are highly desirable
  • Will be supporting ITAR initiatives

#LI-Hybrid

 

CULTURE AND VALUES
Culture and values are incredibly important to Ansys. They inform us of who we are, of how we act. Values aren't posters hanging on a wall or about trite or glib slogans. They aren't about rules and regulations. They can't just be handed down the organization. They are shared beliefs – guideposts that we all follow when we're facing a challenge or a decision. Our values tell us how we live our lives; how we approach our jobs. Our values are crucial for fostering a culture of winning for our company:

  • Customer focus
  • Results and Accountability
  • Innovation
  • Transparency and Integrity
  • Mastery
  • Inclusiveness
  • Sense of urgency
  • Collaboration and Teamwork

 
WORKING AT ANSYS
At Ansys, you will find yourself among the sharpest minds and most visionary of leaders, collectively aiming to change the world with innovative technology and remarkable solutions.  With the prestigious reputation in servicing well-known, world-class companies, standards at Ansys are high, met by those willing to rise to the occasion and meet those challenges head-on.  Because at Ansys, it’s about the learning, the discovery and the collaboration.  It’s about the “what’s next” as much as the “mission accomplished”.  It’s about the melding of disciplined intellect with strategic direction and results that have, can and will impact real people in real ways, forged within a working environment built on respect, autonomy and ethics.
 
At Ansys, you will find yourself among those eager to drive the world towards the next best thing with hands planted firmly on the wheel.
Our team is passionate about pushing the limits of world-class simulation technology so our customers can turn their design concepts into successful, innovative products faster and at lower cost.  As a measure of our success in attaining these goals, Ansys has been recognized as one of the world's most innovative companies by prestigious publications such as Bloomberg Businessweek and FORTUNE magazines.
 
Ansys is an S&P 500 company and a component of the NASDAQ-100.
 
For more information, please visit us at www.ansys.com
 
Ansys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics.
 
Ansys does not accept unsolicited referrals for vacancies, and any unsolicited referral will become the property of Ansys.  Upon hire, no fee will be owed to the agency, person, or entity.


Nearest Major Market: Philadelphia