Application Engineer, EMEA Field Engineering and Service, Fluids (m/f/d)

ANSYS is the global leader in engineering simulation, helping the world's most innovative companies deliver radically better products to their customers. By offering the best and broadest portfolio of engineering simulation software, ANSYS helps companies solve the most complex design challenges and engineer products limited only by imagination.

SUMMARY

The Application Engineer II is responsible for leveraging advanced-level engineering knowledge and relationships to support regional accounts with significant impact on software revenue, as well as for helping customers to solve complex engineering problems using ANSYS software products. The role encompasses all the technical support of our customers, the provision of technical credibility in supporting our sales campaigns, and the delivery of professional services in most advanced customer engagements. The specialization is within the Computational Fluid Dynamics (CFD) application group, with potentially cross-discipline solution aspects

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RESPONSIBILITIES

• Improve customer satisfaction and productivity in using ANSYS products by providing technical support
• Develop and document best practices in their area of expertise
• Own the customer problems, proactively engage with selected accounts to provide comprehensive solutions
• Gather customer requirements to support the improvement of ANSYS Products
• Delivery of professional services for global projects which might include collaborative work with other field engineers in the same or different disciplines
• Instruct training classes of various levels on the usage of ANSYS products
• Work independently to analyze technical needs, requirements, and state of a customers’ current infrastructure, operations, and engineering workflows
• Articulate ANSYS’ value proposition
• Create and demonstrate simulation solutions to streamline customer workflows
• Learn from customer activities – industry specific applications, key business initiatives…
• Participates in internal corporate initiatives to share knowledge and best practices, inside the discipline and cross-disciplines
• Other duties as assigned

MINIMUM QUALIFICATIONS

• BS in engineering or other technical discipline
• Minimum 3 years of experience in an engineering environment
• Demonstrated skills in CFD tools, especially ANSYS software, for different types of applications such as external aerodynamics, heat transfer (radiation, convection, conduction), HVAC, multiphase flows, etc.
• Strong interpersonal and communication skills, with the ability to facilitate and conduct webinars and presentations to customers
• Ability to work on multiple projects which are complex in nature and across diverse teams and locations
• Demonstrated skills in writing and presenting in fluent English
• Ability to travel

PREFERRED QUALIFICATIONS

• MS or PhD preferred
• Ability to travel up to 40%
• Experience using ANSYS Fluent is a plus, specifically on external aerodynamics and/or thermal applications
• Fluent in English and German

CULTURE AND VALUES

Culture and values are incredibly important to ANSYS. They inform us of who we are, of how we act. Values aren't posters hanging on a wall or about trite or glib slogans. They aren't about rules and regulations. They can't just be handed down the organization. They are shared beliefs – guideposts that we all follow when we're facing a challenge or a decision. Our values tell us how we live our lives; how we approach our jobs. Our values are crucial for fostering a culture of winning for our company:

• Customer focus
• Results and Accountability
• Innovation
• Transparency and Integrity
• Mastery
• Inclusiveness
• Sense of urgency
• Collaboration and Teamwork
   

WORKING AT ANSYS

At ANSYS, you will find yourself among the sharpest minds and most visionary of leaders, collectively aiming to change the world with innovative technology and remarkable solutions.  With the prestigious reputation in servicing well-known, world-class companies, standards at ANSYS are high, met by those willing to rise to the occasion and meet those challenges head-on.  Because at ANSYS, it’s about the learning, the discovery and the collaboration.  It’s about the “what’s next” as much as the “mission accomplished”.  It’s about the melding of disciplined intellect with strategic direction and results that have, can and will impact real people in real ways, forged within a working environment built on respect, autonomy and ethics.

At ANSYS, you will find yourself among those eager to drive the world towards the next best thing with hands planted firmly on the wheel.

Our team is passionate about pushing the limits of world-class simulation technology so our customers can turn their design concepts into successful, innovative products faster and at lower cost.  As a measure of our success in attaining these goals, ANSYS has been recognized as one of the world's most innovative companies by prestigious publications such as Bloomberg Businessweek and FORTUNE magazines.

ANSYS is an S&P 500 company and a component of the NASDAQ-100.

For more information, please visit us at www.ansys.com