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Technical Learning Architect

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Date: Nov 16, 2022

Location: Chalandri, GR, 15231 Madrid, M, ES, 28020 Madrid, ES

Company: Ansys

Ansys is the global leader in engineering simulation, helping the world's most innovative companies deliver radically better products to their customers. By offering the best and broadest portfolio of engineering simulation software, Ansys helps companies solve the most complex design challenges and engineer products limited only by imagination.

 

Summary Role / Purpose

Join the Ansys Customer Excellence (ACE) team to drive customer adoption of Ansys solutions as a learning architect. In this global role you will be part of a passionate and dynamic team that leads the customer facing learning and development (L&D) activities to incubate, develop and transform the Ansys userbase. You will be working cross functionally with varying tasks around learning methodology and management targeting everything from individual users to corporations. Ansys works with engineering solutions across all industries, and you will be leveraging your engineering know-how to help drive the development of the Ansys training solution (content and LMS) to best serve this diverse user base.

 

Key Duties and Responsibilities

As technical learning architect you will globally

  • Support the creation of industry and application specific learning paths and programs to drive adoption of the Ansys solutions and tools.
  • Scope, build and manage customer specific learning & adoption programs to drive adoption of the Ansys solutions and tools. 
  • Provide feedback and directional guidelines to technical content developers and editors to ensure a holistic training experience for the users and topic coverage.

As a member of the global training team, you will

  • Participate in team activities to influence and be aware of the overall Ansys training strategy to be able to represent and drive the Ansys training strategy in cross functional projects and forums outside of the team. 
  • Contribute to strategic projects as needed by the training team, including but not limited to learning platform development & maintenance, learning methodology development, improving customer experience and satisfaction. 

 

Minimum Education / Certification Requirements and Experience

  • Required education background:  Mechanical/Chemical/Aerospace/Electrical/Optical/Fluid Dynamics   Engineering or related field in digital engineering
  • Required education and years of professional experience in an engineering software environment: MS+2, or PhD
  • Demonstrated use of relevant Ansys software or knowledge of other commercial CAE, CAD, EDA, PLM software packages
  • Deep technical understanding and domain expertise in several simulation related subject matters or industries.
  • Basic skills in learning methodology and a great interest in teaching. 
  • Exceptional soft skills in 
    • Presenting technical content
    • Communication and collaboration
    • Project management
    • Leading by example
    • Fluent in writing and speaking English.
    • Business oriented and customer focused mindset.

 

Preferred Qualifications and Skills 

  • Preferred education and years of professional experience in an engineering software environment: BS+5, MS+2, PhD+0
  • 3+ years of experience in customer facing technical activities such as technical support, training or consultancy services using CAE solutions.
  • Demonstrated ability to conduct planning, communicating, executing, and fulfilling complex customer service programs
  • Teaching experience in previous career or at school is a plus or higher education in teaching.
  • Travel up to 50%.   

 

#LI-Hybrid #LI-Remote

 

CULTURE AND VALUES
Culture and values are incredibly important to Ansys. They inform us of who we are, of how we act. Values aren't posters hanging on a wall or about trite or glib slogans. They aren't about rules and regulations. They can't just be handed down the organization. They are shared beliefs – guideposts that we all follow when we're facing a challenge or a decision. Our values tell us how we live our lives; how we approach our jobs. Our values are crucial for fostering a culture of winning for our company:

  • Customer focus
  • Results and Accountability
  • Innovation
  • Transparency and Integrity
  • Mastery
  • Inclusiveness
  • Sense of urgency
  • Collaboration and Teamwork

 
WORKING AT ANSYS
At Ansys, you will find yourself among the sharpest minds and most visionary of leaders, collectively aiming to change the world with innovative technology and remarkable solutions.  With the prestigious reputation in servicing well-known, world-class companies, standards at Ansys are high, met by those willing to rise to the occasion and meet those challenges head-on.  Because at Ansys, it’s about the learning, the discovery and the collaboration.  It’s about the “what’s next” as much as the “mission accomplished”.  It’s about the melding of disciplined intellect with strategic direction and results that have, can and will impact real people in real ways, forged within a working environment built on respect, autonomy and ethics.
 
At Ansys, you will find yourself among those eager to drive the world towards the next best thing with hands planted firmly on the wheel.
Our team is passionate about pushing the limits of world-class simulation technology so our customers can turn their design concepts into successful, innovative products faster and at lower cost.  As a measure of our success in attaining these goals, Ansys has been recognized as one of the world's most innovative companies by prestigious publications such as Bloomberg Businessweek and FORTUNE magazines.
 
Ansys is an S&P 500 company and a component of the NASDAQ-100.
 
For more information, please visit us at www.ansys.com
 
Ansys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics.
 
Ansys does not accept unsolicited referrals for vacancies, and any unsolicited referral will become the property of Ansys.  Upon hire, no fee will be owed to the agency, person, or entity.