Customer Assessment Analyst

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Date: Jul 7, 2024

Location: Chalandri, GR, 15231 Athens, Athens, GR, 11636 GR Home City, GR Athens, Athens, GR

Company: Ansys

 Requisition #: 14411 

 

Our Mission: Powering Innovation That Drives Human Advancement  

 

When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to advanced semiconductors, from satellite systems to life-saving medical devices, the next great leaps in human advancement will be powered by Ansys. 

 

Innovate With Ansys, Power Your Career.  

 

SUMMARY

As our Customer Assessment Analyst, you will work closely with Cybersecurity peers, Information Technology, multiple Business Units and Ansys customers to ensure that customer security requirements are met.  In addition, you will help to develop new processes and procedures to streamline our customer assessment process, reduce time to completion and identify trends regarding customer security requests to ensure that Ansys is providing necessary controls to safeguard customer data.

 

RESPONSIBILITIES

 

  • Respond to customer assessments in a timely manner
  • Communicate effectively with internal teams and customers to understand the request(s)
  • Work closely with team members to ensure that the security needs of Ansys customers are met
  • Utilize processes and knowledge management procedures to enable Ansys to quickly answer customer inquiries
  • Partner with a wide range of stakeholders within Ansys to understand their products and processes to ensure accurate responses regarding data security
  • Provide input and contribute materials to assist various business units when interacting with customers regarding cybersecurity issues
  • Contribute to on-going efforts around building an increasingly automated and streamlined customer assessment response process

 

MINIMUM QUALIFICATIONS

 

  • Experience in risk management, vendor assessments and audit procedures related to cybersecurity
  • Strong knowledge of cybersecurity frameworks such as NIST and ISO 27001
  • Familiarity with all cybersecurity risk domains
  • Demonstrated ability to plan and coordinate multiple projects effectively as well as provide a positive customer experience
  • Strong knowledge of Microsoft Office suite
  • Associate degree or higher
  • 2+ years of experience

 

PREFERRED QUALIFICATIONS

 

  • SANS Certification, PMP or equivalent certification

 

#LI-Remote  # LI-Hybrid

 

At Ansys, we know that changing the world takes vision, skill, and each other. We fuel new ideas, build relationships, and help each other realize our greatest potential. We are ONE Ansys. We operate on three key components: the commitments to our stakeholders, the behaviors of how we work together, and the actions of how we deliver results. Together as ONE Ansys, we are powering innovation that drives human advancement. 

  

Our Commitments: 

  • Amaze with innovative products and solutions
  • Make our customers incredibly successful
  • Act with integrity
  • Ensure employees thrive and shareholders prosper

 

Our Values: 

  • Adaptability: Be open, welcome what's next
  • Courage: Be courageous, move forward passionately
  • Generosity: Be generous, share, listen, serve
  • Authenticity: Be you, make us stronger

 

Our Actions: 

  • We commit to audacious goals
  • We work seamlessly as a team
  • We demonstrate mastery
  • We deliver outstanding results

 

INCLUSION IS AT OUR CORE 
We believe diverse thinking leads to better outcomes. We are committed to creating and nurturing a workplace that fuels this by welcoming people, no matter their background, identity, or experience, to a workplace where they are valued and where diversity, inclusion, equity, and belonging thrive. 

 
WELCOME WHAT’S NEXT IN YOUR CAREER AT ANSYS 

At Ansys, you will find yourself among the sharpest minds and most visionary leaders across the globe. Collectively we strive to change the world with innovative technology and transformational solutions. With a prestigious reputation in working with well-known, world-class companies, standards at Ansys are high — met by those willing to rise to the occasion and meet those challenges head on. Our team is passionate about pushing the limits of world-class simulation technology, empowering our customers to turn their design concepts into successful, innovative products faster and at a lower cost. 

  

At Ansys, it’s about the learning, the discovery, and the collaboration. It’s about the “what’s next” as much as the “mission accomplished.” And it’s about the melding of disciplined intellect with strategic direction and results that have, can, and do impact real people in real ways. All this is forged within a working environment built on respect, autonomy, and ethics. 
  

CREATING A PLACE WE’RE PROUD TO BE  
Ansys is an S&P 500 company and a member of the NASDAQ-100. We are proud to have been recognized for the following more recent awards, although our list goes on: Newsweek’s Most Loved Workplace globally and in the U.S., Gold Stevie Award Winner, America’s Most Responsible Companies, Fast Company World Changing Ideas, Great Place to Work Certified (Belgium, China, Greece, France, India, Japan, Korea, Spain, Sweden, Taiwan, and U.K.). 

  
For more information, please visit us at www.ansys.com 
  

Ansys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics. 
  
Ansys does not accept unsolicited referrals for vacancies, and any unsolicited referral will become the property of Ansys. Upon hire, no fee will be owed to the agency, person, or entity. 

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