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Technical Trainer II, Electronics - REMOTE

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Date: Sep 9, 2021

Location: Canonsburg, PA, US, 15317 Kansas City, MO, US, 64116-9998 Phoenix, AZ, US, 85004 Concord, MA, US, 01742 Houston, TX, US, 77094 Dallas, TX, US, 75260 Austin, TX, US, 78746 Indianapolis, IN, US, 46222-9998 Lebanon, NH, US, 03766 Troy, MI, US, 48084 Boston, MA, US, 02205-9761 Pittsburgh, PA, US, 15219 Ann Arbor, MI, US, 48108 Nashville, TN, US, 37203 Boulder, CO, US, 80301 Evanston, IL, US, 60201 Louisville, KY, US, 40216-9998 Baltimore, MD, US, 21229-9998 Philadelphia, PA, US, 19104-9998 Orlando, FL, US, 32826

Company: Ansys

Ansys is the global leader in engineering simulation, helping the world's most innovative companies deliver radically better products to their customers. By offering the best and broadest portfolio of engineering simulation software, Ansys helps companies solve the most complex design challenges and engineer products limited only by imagination.

 

SUMMARY
Join the Ansys Customer Excellence (ACE) team to drive customer adoption of Ansys solutions to achieve business success.  Using your engineering knowledge, you will be part of a passionate, dynamic team that deliver training and educational service (ES) activities to incubate, develop and transform Ansys userbase and continue grow their digital engineering competencies. You will also work with technical content developers and editors within ACE teams to bridge field teaching knowledge and feedback to guide our content portfolio and training platform development. This is an exciting opportunity to advance your technical knowledge & soft skills further while broadening the appeal of numerical simulation and Ansys products to a global market.​

RESPONSIBILITIES 

  • Assist/Lead in coordinating and executing all technical activities throughout the instructor-led training (ILT) lifecycle for Ansys ES business, such as teaching ILT classes within Ansys Learning Hub (ALH), deliver private classes onsite/online to Ansys commercial customers.​

  • As part of a team, moderate learning communities within ALH, interact with customers to drive adoption of Ansys products and ES offerings, provide learning coaching, mentoring and support to the ALH user community.​

  • Deliver training webinars,  tip & trick workshops and Q&A ILT sessions to drive high customer learning engagement in ALH.​

  • Develop Ansys product and engineering expertise, being able to teach at least 5 Ansys course topics​

  • Support technical content developer and editor to capture and deploy a library of Ansys standard courses and supplementals, such as FAQs, tips and tricks, How-to videos, knowledge base articles and other relevant learning contents into ALH.​

  • Support Ansys ES and overall business activities such as pitch of Ansys ES offerings, demonstrating ALH to customers, etc.​

  • Support strategic projects as needed by team, including but not limited to learning platform development & maintenance, business operations, service fulfillment.​

 

MINIMUM QUALIFICATIONS

  • Required education background: Electrical Engineering or related field​

  • Required education and years of professional experience in an engineering software environment: BS+2, MS+0​

  • Demonstrated use of relevant Ansys Electronics software or knowledge of other commercial CAE, CAD, EDA, PLM software packages​

  • Excellent engineering teaching skills, including presenting technical contents & procedures, conduct interpersonal and conversational communications, answering learning questions and provide learning coaching, mentoring and supports.​

  • Logical problem-solving; fluent in writing and speaking English.​

  • Strong organizational and time management skills; possesses a sense of urgency; projects a professional image and demonstrates business acumen​

  • Driven to succeed; a proactive self starter and excellent team player; willing to offer support where needed.


PREFERRED QUALIFICATIONS

  • Preferred education and years of professional experience in an engineering software environment: BS+5, MS+3, PhD+0​

  • Electrical Engineering, physics  teaching experience in previous career or at school is a plus​

  • Practical electrical engineering project experience is a plus​

  • Travel up to 50%.​

 

CULTURE AND VALUES
Culture and values are incredibly important to Ansys. They inform us of who we are, of how we act. Values aren't posters hanging on a wall or about trite or glib slogans. They aren't about rules and regulations. They can't just be handed down the organization. They are shared beliefs – guideposts that we all follow when we're facing a challenge or a decision. Our values tell us how we live our lives; how we approach our jobs. Our values are crucial for fostering a culture of winning for our company:

  • Customer focus
  • Results and Accountability
  • Innovation
  • Transparency and Integrity
  • Mastery
  • Inclusiveness
  • Sense of urgency
  • Collaboration and Teamwork

 
WORKING AT ANSYS
At Ansys, you will find yourself among the sharpest minds and most visionary of leaders, collectively aiming to change the world with innovative technology and remarkable solutions.  With the prestigious reputation in servicing well-known, world-class companies, standards at Ansys are high, met by those willing to rise to the occasion and meet those challenges head-on.  Because at Ansys, it’s about the learning, the discovery and the collaboration.  It’s about the “what’s next” as much as the “mission accomplished”.  It’s about the melding of disciplined intellect with strategic direction and results that have, can and will impact real people in real ways, forged within a working environment built on respect, autonomy and ethics.
 
At Ansys, you will find yourself among those eager to drive the world towards the next best thing with hands planted firmly on the wheel.
Our team is passionate about pushing the limits of world-class simulation technology so our customers can turn their design concepts into successful, innovative products faster and at lower cost.  As a measure of our success in attaining these goals, Ansys has been recognized as one of the world's most innovative companies by prestigious publications such as Bloomberg Businessweek and FORTUNE magazines.
 
Ansys is an S&P 500 company and a component of the NASDAQ-100.
 
For more information, please visit us at www.ansys.com
 
Ansys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics.
 
Ansys does not accept unsolicited referrals for vacancies, and any unsolicited referral will become the property of Ansys.  Upon hire, no fee will be owed to the agency, person, or entity.

#LI-REMOTE


Nearest Major Market: Pittsburgh