Share this Job Solution Architect - Sales, Service, Experience Cloud (Remote)

Apply now »

Date: Jun 7, 2022

Location: Canonsburg, PA, US, 15317 Boston, MA, US, 02205-9761 Atlanta, GA, US, 30304-9998 Austin, TX, US, 78746 Charlotte, NC, US, 28217 Cleveland, OH, US, 44114 San Francisco, CA, US, 94107-9991 Chicago, IL, US, 60699-9208 Seattle, WA, US, 98121 New York, NY, US, 10001 Washington, DC, DC, US, 20018

Company: Ansys

Ansys is the global leader in engineering simulation. We empower the world’s most innovative companies to deliver transformational products to their customers. By offering the best and broadest portfolio of engineering simulation software solutions, we help our customers solve the most complex design challenges and engineer products limited only by imagination. Whether you are a software developer, product engineer, sales team member, or part of our corporate team, at Ansys we know that by embracing what makes us each unique, we become collectively better.



The Solution Architect is required to partner with and convert product owner/business owner needs and requirement elements into a design/blueprint used by technical and integration architects, as well as developers. A Solution Architect seeks to balance various aspects of a project or a continuous improvement backlog, from idea to design. Additionally, a Solution Architect researches advanced technologies and approaches regarding best practices in the field. 



  • Collaborate with stakeholders as a Salesforce Sales/Service Cloud subject matter expert, architect platform designs, present options, and help to build full solutions to meet business needs. 
  • Drive design choices ahead of the product builds. 
  • Provide overall guidance to propose solutions, anticipate new releases, keep current with latest features and functions, advocate for native, out of the box capabilities. 
  • Guarantee consistency with the Enterprise Architecture guidelines, document design decisions, process and flows for the development team. 
  • Participate in sprint planning sessions to anticipate design work or issues, and in Agile daily standup to help resolve blockers and make technical decisions.  
  • Write and maintain user stories for technical architecture, data migrations, and data flows.  
  • Provide expertise to application development teams to help to resolve technical challenges. 
  • Analyze current technologies used within the company and determine ways to improve. 
  • Document and monitor requirements needed to implement updates/upgrades. 
  • Work closely with infrastructure and cybersecurity professionals within the company to ensure dependencies are accounted for in projects. 
  • Work closely with product owners to guide backlog slotting and prioritization. 
  • Account for possible project challenges including risks, time, resources, and scope. 
  • Work closely with project management teams to successfully monitor progress of initiatives. 
  • Provide detailed specifications for proposed solutions. 
  • Define clear goals for all aspects of a project and manage their proper execution. 



  • 7+ years of experience in architecting, developing, and delivering Salesforce platform capabilities with deep expertise in Salesforce Sales, Service and Experience Clouds.  
  • Prior experience (3+ years) as a Salesforce functional consultant required. 
  • Must hold at least one Salesforce certification. Multiple certifications preferred. 
  • Experience orchestrating Salesforce Sales and Service + Community use cases involving multiple data sources and sophisticated business workflow/flow logic linking process, system, data insights and UI/UX layers. 
  • Experience with an integrated Salesforce CRM, CPQ, ERP and Data Lakes ecosystem.  
  • Experience with an Oracle EBS or Cloud ERP backend, and Snowflake/Power BI a plus. 
  • Demonstrated configuration and solutioning experience with Opportunity guided and solution selling methods, product master and pricing setup, Case Management setup, Opportunity/Quote/Order management integration and flow, and Opportunity/Quote/Forecasting integration and flow. 
  • Proven experience identifying and uncovering the unstated business problem and need and providing innovative solutions that successfully realize business performance targets. 
  • Demonstrated ability to analyze a backlog holistically, interpret the larger, unstated need, and implement an optimized, stable, and flexible solution that solves more than 1 request. 
  • Project management and leadership skills are essential. 
  • Current understanding of best practices regarding Salesforce system security measures. 
  • Experience in process and software engineering and design architecture. 
  • Positive outlook in meeting challenges and working to a high level. 
  • Advanced understanding of business analysis techniques and processes. 
  • Professional experience working with and analyzing process, system, and data gaps. 
  • Extensive knowledge and experience working with the platform. 


At Ansys, our diverse, collaborative teams give us the strength and insight to solve the world’s most challenging engineering problems. Our ONE Ansys culture has at its core:

  • Customer Focus
  • Results and Accountability
  • Innovation
  • Transparency and Integrity
  • Mastery
  • Inclusiveness
  • Sense of Urgency
  • Collaboration and Teamwork


At Ansys, you will find yourself among the sharpest minds and most visionary leaders across the globe. Collectively we strive to change the world with innovative technology and transformational solutions. With a prestigious reputation in servicing well-known, world-class companies, standards at Ansys are high – met by those willing to rise to the occasion and meet those challenges head-on. At Ansys, it’s about the learning, the discovery and the collaboration. It’s about the “what’s next” as much as the “mission accomplished.” And it’s about the melding of disciplined intellect with strategic direction and results that have, can and do impact real people in real ways. All this is forged within a working environment built on respect, autonomy and ethics.
At Ansys, you will find yourself among those eager to drive the world towards the next best thing with hands planted firmly on the wheel. Our team is passionate about pushing the limits of world-class simulation technology, empowering our customers to turn their design concepts into successful, innovative products faster and at lower cost.  As a measure of our success in attaining these goals, Ansys has been recognized as one of the world's most innovative companies by prestigious publications such as Bloomberg Businessweek and FORTUNE magazines.
Ansys is an S&P 500 company and a member of the NASDAQ-100. We are proud to have been recognized for the following awards: Bay Area Best Places to Work, a Pillar World Awards Gold Winner, Fast Company Best Places to Work for Innovators, a Gold Stevie Award for Great Employers, the FORTUNE Future 50, a DCA Silver Winner, an R&D100 Finalist, a 20% by 2020 Women on Boards winner, a 2020 Pittsburgh Tech 50 – finalist, and America’s Most Responsible Companies.
For more information, please visit us at


We are committed to creating a culture of inclusion and belonging where everyone thrives as ONE Ansys team.

Ansys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics.
Ansys does not accept unsolicited referrals for vacancies, and any unsolicited referral will become the property of Ansys. Upon hire, no fee will be owed to the agency, person, or entity.





Nearest Major Market: Pittsburgh