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Product Program Communications Specialist - Remote

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Date: Jun 23, 2022

Location: Canonsburg, PA, US, 15317 Atlanta, GA, US, 30304-9998 Seattle, WA, US, 98121 Evanston, IL, US, 60201 Baltimore, MD, US, 21229-9998 Austin, TX, US, 78746 San Diego, CA, US, 92121 Atlanta, GA, US, 30324 Boston, MA, US, 02205-9761 San Jose, CA, US, 95134 Charlotte, NC, US, 28217 Apex, NC, US, 27523 Dallas, TX, US, 75260 Chicago, IL, US, 60699-9208

Company: Ansys

Ansys is the global leader in engineering simulation. We empower the world’s most innovative companies to deliver transformational products to their customers. By offering the best and broadest portfolio of engineering simulation software solutions, we help our customers solve the most complex design challenges and engineer products limited only by imagination. Whether you are a software developer, product engineer, sales team member, or part of our corporate team, at Ansys we know that by embracing what makes us each unique, we become collectively better.

 

 

SUMMARY
The Product Program Communications Specialist will work to ensure that information critical to the smooth operation of the Product and Product Marketing teams is documented, shared, and clearly communicated. You will collaborate with team members to transform tribal knowledge into documented, accessible content that will enable and empower the Product Management organization and other organizations where applicable. The result of your work will be a one-stop-shop for information about the operations, plans, and processes of the Product and Product Marketing teams, including product release preparation schedules, how-to articles, process diagrams, and more. This intranet site then facilitates onboarding new team members, coordinating team member actions, and communicating important messages to the community members. Beyond content creation, you will continuously improve the quality, discoverability, and promotion of information.

 

RESPONSIBILITIES

  • Create an intranet site focused on the Product Management and Product Marketing organization’s processes and business plans. A successful site will become a frequently used resource both for members of these organizations as well as those interested in the work being done by this group
  • Design and maintain Product Management processes and information including categories, tagging, and related structures to improve findability and usability of important information related to different functional areas of the team
  • Work with subject matter experts to document knowledge, expand content, and maintain accuracy over time
  • Develop programs and processes to manage knowledge across the lifecycle including identifying duplicates, retiring stale knowledge, optimizing workflows, enriching and promoting frequently used knowledge, while enhancing underrepresented knowledge assets
  • Parse multiple sources of information and consolidate into concise summaries tailored for diverse audiences
  • Champion a culture where anytime a question is asked and answered, staff document that answer on the intranet site for future users.
  • Analyze content contribution frequency, content usage, identify key contributors, and address adoption issues and gaps
  • Prioritize content development based on audience size, timeline, usage and goal-driven metrics
  • Proactively communicate with product, marketing, ACE, and other cross-functional partners to ensure the quality, discoverability, and accuracy of the content you create and develop
  • Create, streamline, and maintain a collaborative content creation & editing process which allows staff with the correct permissions to author or edit content.
  • Organize content expert groups to own, curate, and maintain content for their domain

 

MINIMUM QUALIFICATIONS

  • BS in Marketing, Communications or Engineering
  • Basic familiarity with SharePoint, intranet sites, web-based help desk or forum software, or other multi-author content management tools
  • Strengths in process definition and improvement
  • Demonstrates user centricity in designing and developing content management and access strategies.
  • Ability to manage multiple projects in a fast-paced environment

 

PREFERRED QUALIFICATIONS

  • Experience managing internal SharePoint sites
  • Knowledge and application of standards, procedures and practices used for information and content lifecycle management
  • Experience to effectively document processes and business flows using diagramming solutions such as Visio

 

ALIGNING YOUR VALUES TO OUR SOLUTIONS
At Ansys, our diverse, collaborative teams give us the strength and insight to solve the world’s most challenging engineering problems. Our ONE Ansys culture has at its core:

  • Customer Focus
  • Results and Accountability
  • Innovation
  • Transparency and Integrity
  • Mastery
  • Inclusiveness
  • Sense of Urgency
  • Collaboration and Teamwork

 
ENGINEERING YOUR CAREER AT ANSYS

At Ansys, you will find yourself among the sharpest minds and most visionary leaders across the globe. Collectively we strive to change the world with innovative technology and transformational solutions. With a prestigious reputation in servicing well-known, world-class companies, standards at Ansys are high – met by those willing to rise to the occasion and meet those challenges head-on. At Ansys, it’s about the learning, the discovery and the collaboration. It’s about the “what’s next” as much as the “mission accomplished.” And it’s about the melding of disciplined intellect with strategic direction and results that have, can and do impact real people in real ways. All this is forged within a working environment built on respect, autonomy and ethics.
 
At Ansys, you will find yourself among those eager to drive the world towards the next best thing with hands planted firmly on the wheel. Our team is passionate about pushing the limits of world-class simulation technology, empowering our customers to turn their design concepts into successful, innovative products faster and at lower cost.  As a measure of our success in attaining these goals, Ansys has been recognized as one of the world's most innovative companies by prestigious publications such as Bloomberg Businessweek and FORTUNE magazines.
 
Ansys is an S&P 500 company and a member of the NASDAQ-100. We are proud to have been recognized for the following awards: Bay Area Best Places to Work, a Pillar World Awards Gold Winner, Fast Company Best Places to Work for Innovators, a Gold Stevie Award for Great Employers, the FORTUNE Future 50, a DCA Silver Winner, an R&D100 Finalist, a 20% by 2020 Women on Boards winner, a 2020 Pittsburgh Tech 50 – finalist, and America’s Most Responsible Companies.
 
For more information, please visit us at www.ansys.com

 

We are committed to creating a culture of inclusion and belonging where everyone thrives as ONE Ansys team.
 

Ansys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics.
 
Ansys does not accept unsolicited referrals for vacancies, and any unsolicited referral will become the property of Ansys. Upon hire, no fee will be owed to the agency, person, or entity.

 


Nearest Major Market: Pittsburgh