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Microsoft Teams Rooms Systems Engineer

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Date: Dec 1, 2021

Location: Canonsburg, PA, US, 15317

Company: Ansys

Ansys is the global leader in engineering simulation. We empower the world’s most innovative companies to deliver transformational products to their customers. By offering the best and broadest portfolio of engineering simulation software solutions, we help our customers solve the most complex design challenges and engineer products limited only by imagination. Whether you are a software developer, product engineer, sales team member, or part of our corporate team, at Ansys we know that by embracing what makes us each unique, we become collectively better.

 

 

SUMMARY
A Microsoft Teams Rooms System Engineer will be contributing to the business by providing third-level user support and input to/support of the Ansys global corporate collaboration strategy built on the Microsoft Teams Rooms platform. The System Engineer will be responsible for designing and implementing systems to manage and maintain the technology infrastructure to support the collaboration strategy specifically related to Microsoft Teams Rooms, ensuring that technology is highly available, reliable, and user-friendly.  The System Engineer will work closely with the operations teams responsible for providing first and second level support and with the IT architecture and management teams, as well as the user base, to define the strategy.
 
RESPONSIBILITIES

  • Act as an escalation for third level support for Microsoft Teams Rooms collaboration technology, both hardware and software.
  • Design, implement, and maintain management systems to deploy and maintain Microsoft Teams Rooms collaboration technology, ensuring the technology is highly available and reliable for end users.  The system management that is implemented should include as much efficiency and automation as possible for increased scalability.
  • Ensure Microsoft Teams Rooms collaboration technology is appropriately documented in the Configuration Management Database (CMDB) and define CMDB Audit Tests to ensure the quality of the data in the CMDB.
  • Define technology standards to support the Microsoft Teams Rooms collaboration strategy.
  • Provide budget, procurement, and implementation guidance and assistance for the purchase of new Microsoft Teams Rooms collaboration technology.
  • Consult on future technology needs and advise on new features and hardware released for the Microsoft Teams Rooms platform.
  • Provide consultation and education to all levels of end users on Microsoft Teams Rooms technologies.
  • Provide training and assistance to IT Operations teams to ensure the best possible first and second level support for Microsoft Teams Rooms collaboration technology.
  • Lead the process of keeping the Microsoft Teams Rooms collaboration strategy updated with key stakeholders: Architecture, Management, End Users, Support.

 

MINIMUM QUALIFICATIONS

  • Associate degree Required. 
  • Required 3 years of experience with Information Technology. 
  • Ability to demonstrate technical problem-solving skills.
  • Strong customer service and communications skills.
  • Demonstrated deep knowledge of the Microsoft Teams Rooms platform.

 

PREFERRED QUALIFICATIONS

  • Bachelor’s degree in information technology related field preferred.
  • Preferred 5 years of experience with Information Technology.
  • Demonstrated examples of IT management systems designed and implemented.
  • Demonstrated examples of use of automation to increase efficiency.
  • Experience working with a global team.

 

 

Due to the federally mandated COVID-19 vaccination requirement impacting federal contractors like Ansys, this position requires you to be fully vaccinated for COVID-19 prior to your start date.  If you are unable to be vaccinated due to medical or religious reasons, we offer accommodations in accordance with applicable federal, state and local laws including state and local mandatory vaccination orders.

 

ALIGNING YOUR VALUES TO OUR SOLUTIONS
At Ansys, our diverse, collaborative teams give us the strength and insight to solve the world’s most challenging engineering problems. Our ONE Ansys culture has at its core:

  • Customer Focus
  • Results and Accountability
  • Innovation
  • Transparency and Integrity
  • Mastery
  • Inclusiveness
  • Sense of Urgency
  • Collaboration and Teamwork

 
ENGINEERING YOUR CAREER AT ANSYS
At Ansys, you will find yourself among the sharpest minds and most visionary leaders across the globe. Collectively we strive to change the world with innovative technology and transformational solutions. With a prestigious reputation in servicing well-known, world-class companies, standards at Ansys are high – met by those willing to rise to the occasion and meet those challenges head-on. At Ansys, it’s about the learning, the discovery and the collaboration. It’s about the “what’s next” as much as the “mission accomplished.” And it’s about the melding of disciplined intellect with strategic direction and results that have, can and do impact real people in real ways. All this is forged within a working environment built on respect, autonomy and ethics.
 
At Ansys, you will find yourself among those eager to drive the world towards the next best thing with hands planted firmly on the wheel. Our team is passionate about pushing the limits of world-class simulation technology, empowering our customers to turn their design concepts into successful, innovative products faster and at lower cost.  As a measure of our success in attaining these goals, Ansys has been recognized as one of the world's most innovative companies by prestigious publications such as Bloomberg Businessweek and FORTUNE magazines.
 
Ansys is an S&P 500 company and a member of the NASDAQ-100. We are proud to have been recognized for the following awards: Bay Area Best Places to Work, a Pillar World Awards Gold Winner, Fast Company Best Places to Work for Innovators, a Gold Stevie Award for Great Employers, the FORTUNE Future 50, a DCA Silver Winner, an R&D100 Finalist, a 20% by 2020 Women on Boards winner, a 2020 Pittsburgh Tech 50 – finalist, and America’s Most Responsible Companies.
 
For more information, please visit us at www.ansys.com

 

We are committed to creating a culture of inclusion and belonging where everyone thrives as ONE Ansys team.
 

Ansys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics.
 
Ansys does not accept unsolicited referrals for vacancies, and any unsolicited referral will become the property of Ansys. Upon hire, no fee will be owed to the agency, person, or entity.

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Nearest Major Market: Pittsburgh