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IT Program Manager - CRM

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Date: Nov 22, 2021

Location: Canonsburg, PA, US, 15317 Apex, NC, US, 27523

Company: Ansys

Ansys is the global leader in engineering simulation. We empower the world’s most innovative companies to deliver transformational products to their customers. By offering the best and broadest portfolio of engineering simulation software solutions, we help our customers solve the most complex design challenges and engineer products limited only by imagination. Whether you are a software developer, product engineer, sales team member, or part of our corporate team, at Ansys we know that by embracing what makes us each unique, we become collectively better.


The IT Program Manager / Agile SCRUM Master is a key role in the effective delivery of ANSYS’s technology portfolio. The scope of responsibility will span all areas of the IT PMO with a primary focus on supporting one of the key strategic business application portfolios within IT. PM responsibilities include actively planning various aspects of the portfolio including harmonizing its project and program components, managing their interdependencies, resource availability, budget allocation, and project sequencing to best meet business commitments and against our operational constraints. 


Scrum Master responsibilities include promoting and managing Agile processes, leading the scrum team, and facilitating daily meetings. The Scrum Master will work collaboratively with the respective Product Owner, IT Development Lead, and (when applicable) the integration partner to develop a backlog, prioritize work, and define a sprint plan to deliver the work.



  • Accountable to business sponsors for schedule, budget, and quality of all program elements. Escalates decisions to sponsors as necessary
  • Keeps close, direct contact with IT Business Leaders and business partners to ensure that projects are delivering the expected business outcomes and contribute to strategic decisions. Acts as the communications conduit to sponsors and program steering committee and conducts periodic briefings/status updates
  • Provides overall leadership and management of programs and projects for one or more functional areas 
  • Guides, coaches and motivates the Scrum team; drives continuous improvement of the Agile practice
  • Organizes and leads all Scrum ceremonies: Backlog Grooming, Sprint Planning, daily stand-up, Sprint Review (demo), and Sprint Retrospective
  • Collaborates with business and IT teams to define epics and individual user stories
  • Communicates status to stakeholders
  • Monitors burn-down, sprint capacity, and delivery metrics
  • Sets performance objectives and incorporates feedback from team and organization for continuous improvement



  • Bachelor’s degree 
  • A minimum of 7 years of IT leadership experience setting priorities and driving for results 
  • A minimum of 5 years of project manager experience leading cross-functional projects  
  • A minimum of 3 years of experience as a Scrum Master or equivalent role within an Agile team 
  • Certified ScrumMaster (CSM), Certified Scrum Professional (CSP) or Certified Product Owner (CSPO) 
  • Strong understanding of project management and Agile concepts, processes, practices, procedures and tools 
  • Strong analytical and problem-solving skills; ability to combine attention to detail with big picture perspective 
  • Experience leading global teams  
  • Proficient with project management and Agile tools, preferably Microsoft TFS 



  • Bachelor’s degree in Computer Science, Business or Engineering preferred 
  • PMP, Six Sigma, Change Management training and certification desired 
  • Experience leading major software package implementations strongly preferred (HRIS, CRM, ERP) 
  • Able to work independently with minimal supervision 
  • Proactively plans for managing and mitigating project risks 
  • Demonstrates excellent oral and written communication skills 
  • Must be able to think creatively and possess strong analytical and problem solving skills 
  • Proven track record of consistently meeting goals and objectives 
  • Experience working with information technology vendors / suppliers 
  • Able to communicate technical issues in a non-technical manner to a diverse audience  
  • Key role Competencies: Result Oriented, Team Building/Management, Strategic Thinking, Change Management, Influence, Business Acumen, Problem Solving, Planning, Communications, Customer Focus, Negotiating, Organization, Political Savvy 


Due to the federally mandated COVID-19 vaccination requirement impacting federal contractors like Ansys, this position requires you to be fully vaccinated for COVID-19 prior to your start date.  If you are unable to be vaccinated due to medical or religious reasons, we offer accommodations in accordance with applicable federal, state and local laws including state and local mandatory vaccination orders.


At Ansys, our diverse, collaborative teams give us the strength and insight to solve the world’s most challenging engineering problems. Our ONE Ansys culture has at its core:

  • Customer Focus
  • Results and Accountability
  • Innovation
  • Transparency and Integrity
  • Mastery
  • Inclusiveness
  • Sense of Urgency
  • Collaboration and Teamwork

At Ansys, you will find yourself among the sharpest minds and most visionary leaders across the globe. Collectively we strive to change the world with innovative technology and transformational solutions. With a prestigious reputation in servicing well-known, world-class companies, standards at Ansys are high – met by those willing to rise to the occasion and meet those challenges head-on. At Ansys, it’s about the learning, the discovery and the collaboration. It’s about the “what’s next” as much as the “mission accomplished.” And it’s about the melding of disciplined intellect with strategic direction and results that have, can and do impact real people in real ways. All this is forged within a working environment built on respect, autonomy and ethics.
At Ansys, you will find yourself among those eager to drive the world towards the next best thing with hands planted firmly on the wheel. Our team is passionate about pushing the limits of world-class simulation technology, empowering our customers to turn their design concepts into successful, innovative products faster and at lower cost.  As a measure of our success in attaining these goals, Ansys has been recognized as one of the world's most innovative companies by prestigious publications such as Bloomberg Businessweek and FORTUNE magazines.
Ansys is an S&P 500 company and a member of the NASDAQ-100. We are proud to have been recognized for the following awards: Bay Area Best Places to Work, a Pillar World Awards Gold Winner, Fast Company Best Places to Work for Innovators, a Gold Stevie Award for Great Employers, the FORTUNE Future 50, a DCA Silver Winner, an R&D100 Finalist, a 20% by 2020 Women on Boards winner, a 2020 Pittsburgh Tech 50 – finalist, and America’s Most Responsible Companies.
For more information, please visit us at www.ansys.com


We are committed to creating a culture of inclusion and belonging where everyone thrives as ONE Ansys team.

Ansys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics.
Ansys does not accept unsolicited referrals for vacancies, and any unsolicited referral will become the property of Ansys. Upon hire, no fee will be owed to the agency, person, or entity.


Nearest Major Market: Pittsburgh