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Senior Technical Writer

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Date: Aug 2, 2022

Location: Cambridge, GB, CB1 7EG Horsham, GB, RH12 2RG Abingdon, GB, OX14 4RW Wrexham, GB, LL13 7YT Sheffield, GB, S1 2JE Glasgow, GB, G2 5RG UK Home City, GB

Company: Ansys

Ansys is the global leader in engineering simulation, helping the world's most innovative companies deliver radically better products to their customers. By offering the best and broadest portfolio of engineering simulation software, Ansys helps companies solve the most complex design challenges and engineer products limited only by imagination.

 

Summary / Role Purpose

You will be part of a technical documentation team responsible for writing user assistance for Granta MI, Granta Selector, and Granta EduPack, the Ansys Granta materials information management products. This includes application help, tutorials, and short instructional videos for end users, reference documentation for admins, and API documentation for developers, as well as microcopy/user interface text.

Key Duties and Responsibilities

  • Create help, tutorials, videos, reference documentation, API documentation, and microcopy for Ansys Granta products. Update and revise previously-released content to ensure it remains accurate and up-to-date.
  • Work with Product Owners, Product Managers, Software Developers, and technical experts to understand the user assistance requirements for new products, and software enhancements or changes in existing products.
  • Verify user assistance through hands-on testing.
  • Gain expertise in the Ansys software products you cover, and understand the customer use cases that drive their development.
  • Provide UX feedback/ideas on how to improve design issues in the software you are documenting.
  • Gain expertise in Ansys documentation tools, processes, and procedures.
  • Lead complex documentation projects with minimal supervision.
  • Mentor less experienced technical writers.

Minimum Education/Certification Requirements and Experience

  • Bachelor’s degree in Technical Writing, Technical Communication, Computer Science, English/Linguistics, Journalism, Physical Sciences, or Engineering with 5 years’ experience as a software Technical Writer. Or, relevant Master’s degree with 3 years’ experience.
  • Experience of structured documentation and single-source authoring methodologies and tools (XML, DITA, oXygen, Azure DevOps/git).
  • Excellent written communication skills in English, with a keen attention to detail.
  • Comfort in managing multiple tasks and priorities simultaneously in a fast-paced, deadline-driven, geographically diverse environment.
  • This position does not qualify for immigration sponsorship

Preferred Qualifications and Skills

  • Prior experience in a leadership role within a Technical Writing team, or looking for the opportunity to move into a Technical Writing management role in the future.
  • Able and willing to mentor less experienced writers.
  • Aptitude for creating effective graphics to help users quickly understand complex concepts and processes.
  • Experience with media creation tools such as Camtasia, Snagit, and Visio.
  • Experience working with and writing API and developer documentation using associated tools like Postman and Swagger.
  • Basic knowledge of programming language such as Python or JavaScript.

 

CULTURE AND VALUES
Culture and values are incredibly important to Ansys. They inform us of who we are, of how we act. Values aren't posters hanging on a wall or about trite or glib slogans. They aren't about rules and regulations. They can't just be handed down the organization. They are shared beliefs – guideposts that we all follow when we're facing a challenge or a decision. Our values tell us how we live our lives; how we approach our jobs. Our values are crucial for fostering a culture of winning for our company:

  • Customer focus
  • Results and Accountability
  • Innovation
  • Transparency and Integrity
  • Mastery
  • Inclusiveness
  • Sense of urgency
  • Collaboration and Teamwork

 
WORKING AT ANSYS
At Ansys, you will find yourself among the sharpest minds and most visionary of leaders, collectively aiming to change the world with innovative technology and remarkable solutions.  With the prestigious reputation in servicing well-known, world-class companies, standards at Ansys are high, met by those willing to rise to the occasion and meet those challenges head-on.  Because at Ansys, it’s about the learning, the discovery and the collaboration.  It’s about the “what’s next” as much as the “mission accomplished”.  It’s about the melding of disciplined intellect with strategic direction and results that have, can and will impact real people in real ways, forged within a working environment built on respect, autonomy and ethics.
 
At Ansys, you will find yourself among those eager to drive the world towards the next best thing with hands planted firmly on the wheel.
Our team is passionate about pushing the limits of world-class simulation technology so our customers can turn their design concepts into successful, innovative products faster and at lower cost.  As a measure of our success in attaining these goals, Ansys has been recognized as one of the world's most innovative companies by prestigious publications such as Bloomberg Businessweek and FORTUNE magazines.
 
Ansys is an S&P 500 company and a component of the NASDAQ-100.
 
For more information, please visit us at www.ansys.com
 
Ansys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics.
 
Ansys does not accept unsolicited referrals for vacancies, and any unsolicited referral will become the property of Ansys.  Upon hire, no fee will be owed to the agency, person, or entity.